Tag: AIandLaw
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✍️ When AI hallucinates: What we need to learn from the Air Canada mistake
in Blog postAn Air Canada chatbot promised a user a refund in the event of death – even though the company had no such policy. The problem: the AI was hallucinating. Air Canada was even held responsible for this in court. (”Airline held liable for its chatbot giving passenger bad advice – what this means for travellers”,…